Professional Services

With growing pressures to make sure the job gets “done right the first time”, it is important to have the right partners to get results. Technology partners and consultants should offer the security of a professional organisation with broad industry experience and a deep fundamental understanding of the disciplines required for the job at hand. Finding the right organisation can be time consuming and you may not even find a company that has the applied knowledge you require. Ultimately your partner needs to be there for the long haul, a company that is strong in decision theory, shares in the responsibility of outcomes and is accountable for the solutions.

Our professional services may form part of our project offering, or stand alone, complementing your own organisations project team.

Experience is Invaluable

With a background in design and implementation, Parasyn have a delivery perspective on the end results and on achieving practical outcomes. We can make statements of fact by drawing on our experience in identifying and effectively managing development and execution risks. This starts from project conception.

Not everything can be anticipated; however most of the implementation pitfalls can be avoided if like experience is leveraged earlier in the project life cycle and if possible in the conceptual design stage.

Independent, at your Service

Our broad perspective allows existing infrastructure and systems to be reused and any new design to include your preferred suppliers and existing assets. We offer independent advice developed from working on many different platforms and technologies.

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Consultancy

Define what is important, prioritising what will make a difference and working out the “go forward” plan.

This may include, research, workshops, stakeholder engagement, auditing, product assessment, conceptual design, documentation development and developing sound recommendations.

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System Audits & Performance Evaluation

Assess and document software, hardware, electrical systems and design. Measure and analyse performance.

This may be part of our standard SLA routine checks, form part of a formal project deliverable or an important FEED activity for consultancy. Subject Matter Experts are selected to review the audit results and to develop actionable activities which may be including in report Findings or Recommendations.

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Requirements Development

Ask, listen, refer to standards and categorise functional design elements into a living document.

This is a rudimentary engineering activity which precedes design activities. The identified requirements are further referenced in test procedures to ensure all functional requirements are Inspected, Demonstrated or Tested prior to a system being transitioned or activated and then accepted for operational use.

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Technology Selection

Assess technology for suitability. “Proof Of Concept” test to reduce risk.

The assessment of technology may require testing if the product suite under is intended to be used close to its documented operational envelope or a new feature is being deployed. Our area of focus includes; dedicated control devices, IOT devices, instrumentation, advanced software applications, middleware software applications, data warehouses and client applications used for Industrial Automation, Enterprise Information Systems or Operational Intelligence. Technology Selection (or validation) is usually a very specialised task confined to senior developers or design engineers.

Project Services

Confidence comes from knowing that your infrastructure is supported by not just one engineer but a whole team. A team of minds with diverse backgrounds provides a wider perspective, enabling your organisation to get a deeper knowledge and appropriate skill base to develop the right solutions.

To give your project full attention, a Project Manager ensures that engineers have the tools, support, background knowledge and engineering skill to make it all happen.

We aim to save you time. You’ll know exactly what’s happening through regular contact with the Project Manager. We will regularly and formally report on our plans, achievements, issues, risks and the rolling project forecast, giving you peace of mind. Clockwork reporting ensures our team is on track and that you are warned of any hold points along the way.

With a full team of multi-skilled engineers at your fingertips, Project Managers align the most effective use of resources and give you access to the entire team as required.

To coordinate the success of a project, we evaluate customer requirements, agree to the expectations, report our activities and plans regularly and act promptly at all times.

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Project Management

Delivering project objectives and results through structured and accountable planning, scheduling and reporting

Our project management framework and experienced managers are key to delivering reliably to our brand promise. This is so routine and rudimentary that all our team always know what they are doing next meaning top priorities are clear, customer deliverables are published, and everyone knows what needs to be done to get things done on time. Every day this is reviewed just to make sure risks are mitigated, we are collaborating with our customers and everything is tracking as expected.

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Subcontractor Management

Coordination of selected partners to deliver the outcomes. Supervisory role as Principal Contractor

For complex projects which require additional services beyond our preferred areas of expertise, we invite service providers to join us. Either as the principle contractor or subcontractor, we understand that commercial requirements impact on the technical requirements. Our project managers and commercial managers establish the crucial baseline which so often makes or breaks multifaceted project delivery if out of balance.

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Systems Design

Systems, software and fabrication designs that you own for life. Managed design process.

Whether it is a formal Safety In Design process or extending an existing design, due diligence is essential for critical infrastructure systems. This safeguards our customers, our own people and our customers’ equipment which is so often in the public eye and politically sensitive in terms of operational integrity. Effective management of design leads to confidence and significant cost reductions when maintenance or enhancements must be carried out during the normal lifecycle of assets. This is less about a standard’s approach and more about content management, capturing and presenting essential information and the discipline of design management.

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Enterprise Systems Integration

Interfacing, software development, systems development, configuration management and knowledge transfer.

Every changing landscape of operating systems, device firmware and patching means that what worked before may not work in a new environment. Once upon a time, computer infrastructure systems were less complex than they are today, and the approach was to replicate the model that worked. In principle this continues to hold true, however user client requirements, unique cyber-security requirements and enterprise management practices now dictate how a system is to be designed and maintained. Due to this complexity, testing and ongoing support is significantly more important than it every was.   

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Transition and Migration Planning

Stakeholder planning, interface compatibility and operational support. Identify and manage constraints.

Transition and Migration Planning begins after conceptual design is formalised. Shaping how a system moves to operational status can significantly impact a design. How the OT team looks after a new or upgraded system may also impact a design. Getting all the relevant information into a formal transition management plan is an essential step to initiate smooth enablement no matter what the size.   

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Quality Testing

Control of the environment and staged testing to ensure integrity. Test procedures and report logs for certification.

The more complex a system or its sub components are, the more important testing is. Permutation of application and infrastructure configuration demands rigorous testing. Bold as this sounds, it is impossible to guarantee that something that has been done before will work the same in a new environment. The probability may be high, but none of us want to be the one who suffers disappointment because we omitted to test it thoroughly. On large and critical systems this usually equates to 3 points of testing for some functionality and the effective use of staging environments.  

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Electrical & Instrumentation

Hazardous Areas Inspections, Hazardous Electrical Area Audit, selection and procurement of instruments, electrical design, power and control cabling, installation, equipment and panel fabrication, managing electrical implementation and commissioning. Registered Electrical Contractor – compliant with AS3000. Queensland Electrical Contractor License no:69800

This is the physical part of what we do. Although the supply of products and services in this domain are arguably a commodity, it is the aspect of systems design and gluing it altogether that remains a specialised task. The correct selection of components, procurement, manufacture, assembly and device configuration activities we frequently share with our customers or subcontractors or we do it inhouse.  

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Lifetime Support

Guaranteed support for breakdowns and scheduled works. Tailored maintenance and support services.

 Regular health checks, service request management, priority escalation, change management, performance reviews and customer service satisfaction reviews all shape a complete service arrangement. This may also include 24/7/365 breakdown support or at the other extreme a casual business hours arrangement to complement the customer’s own L1 or L2 support team.