Trusted Data for Better Systems
We deliver Better Systems by individually providing Professional Services, Project Services (Solutions), and Support (SLAs) or collectively a Enterprise Managed OT Service.
Managed Service agreements provide a strong integrated web of service types allowing us to truly offer what the word Parasyn stands for. Our ultimate goal is to ensure operational excellence now and into the future. How do we have a team that can do that?
Everything we do for customers is based on data. How we deliver projects, how we measure our performance, how we plan and share our progress, how we commit to who is doing what and when, how we keep our promises and how we measure the performance of customer systems.
We practice how we deliver to our clients by how we collaborate as a team, each day, each week, each month and how we manage our communications and share knowledge.
Our expertise lies with how we deliver technology to help our clients have confidence in data driven decision making. We help from concept to lifetime support. We aim to always provide systems that people can depend on and systems which highlight the performance of their infrastructure. We want customers to have confidence that their systems are capturing what they need to excel in their domain.
Our Core Values
Parasyn brings together our people, our customers people, our partners and of course technology to deliver solutions, to maintain asset management systems for life and to help restore system integrity when systems breakdown. We cannot operate alone.
We strive to be well planned, to listen to understand, to be tenacious, to follow a systems approach to achieve efficiency, and to be reliable and motivated to get the job done. These attributes reflect our core values. These core values are essential attributes of our people, and those who seek to join us.
Our Brand Promise
Our pledge to planning is absolute. It is linked to our core values.
Our pledge to being responsive is monitored every day.
Our pledge to deliver on time is measured daily, weekly and monthly.
Because we understand that time affects our customers significantly, we know the best cost saving we can ever offer anyone, is to deliver ON TIME.
Our Brand Promise is so important to us, that only a conversation would do it justice. Call us.
Learning, Development and Innovation
As we share our technical knowledge and lift our company wide baseline capability, we are better prepared to consume new knowledge and innovate. We know that is not always possible for our customer/friends who operate assets and maintain plant to refresh their knowledge like we do. Our learning, development, and innovation transfers to our customers when both the teams become cohesive. As we all grow and develop together, we are better prepared to critically analyse and advise what is best for us and our customers. Our goal is to emphasise the value of useful data and consider what we learn next, in the pursuit of better systems and a better customer experience.
Consultancy / Advisory
When requirements need to be developed, the requirements are unclear or not detailed enough to support critical design, when the starting point is Proof of Concept (PoC) or an investigation is required to more fully understand a business issue, then the right consultants can provide a path to meet a specific outcome with measurable results.
Some of our consultancy gigs include Operation System Management (OMS) advice and document development, design advice, audits, assessments, and total lifecycle strategic planning. These services may occur pre project, post project or at any time in the lifecycle of plant, assets, or systems.
We believe that to successfully deliver critical systems and enterprises information infrastructure, projects should be created with a high governance framework (for safety & performance with guarantees), a transparent planning and communication framework (ensuring collaboration beyond your own team for best outcome no matter what the circumstances) and outcomes focussed approach (aligning the entire team to meet their promises).
Successful projects may also include early contractor engagement to ensure the right advice and commitment from everyone who influences the fate of the project. Project Managers make this happen.
Project Management as an orchestrated professional practice makes a huge difference. We cannot emphasise that enough. To us it means we are able to comfortably outperform industry benchmarks by double. This is a matter of practicing what we do coupled with commitment to our Brand Promises.
Services & Support
For services and support, you need partners you can trust who have a background in total lifecycle management. Our Engineers who know systems, know operations and understand priorities can assimilate into your team or be on call when needed.
Our systems for support are highly effective in ensuring that we have the right people solving the problems, that you don’t need to chase us up, and that you always know what is happening in the background.
From SLA support, project support and Managed Service Agreements, we are confident of covering every scenario that provides certainty around total lifecycle management.
Where do you work?
Parasyn work in cities and very remote communities. Particularly for remote communities including islands and the outback, you have to be well prepared, have tested your work thoroughly and developed a robust transition plan to avoid disaster. It pays to have a second person who has crossed checked your planning and work just to be sure you don’t have to come home just to get a screwdriver.
We work onsite, we work from our offices, we work from our homes. We have worked remote for decades and are practiced at online meetings. Wherever we work, data is kept safe and never roams with an individual. Our infrastructure supports all possible scenarios.
How large is your organisation?
Parasyn’s permanent staff are currently located in various locations in Australia. Most of our projects are Australia based however some projects are overseas. For larger projects, sometimes we have casual staff complement our team and we regularly manage subcontractors. We do all of our project management and design inhouse and this allows us to be responsible for the outcomes and provide the right advice to customers wanting to understand how systems are put together. You can see us on LinkedIn.